The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Preston, England | 49 |
| Madrid, Comunidad de Madrid | 27 |
| Stoke-on-Trent, England | 21 |
| São Paulo, SP | 20 |
| Sturgis, MI | 20 |
| Bogotá, Distrito Capital de Bogotá | 17 |
| Medellín, Departamento de Antioquia | 16 |
| Paris, Île-de-France | 16 |
| Manchester, England | 15 |
| Cartagena, Departamento de Bolívar | 15 |
| Mexico City, CDMX | 14 |
| Brisbane, QLD | 9 |
| Los Angeles, CA | 7 |
| Santiago, Región Metropolitana | 7 |
| Barcelona, Catalunya | 7 |
| London, England | 7 |
| Guadalajara, JAL | 6 |
| Denver, CO | 6 |
| Northampton, England | 6 |
| General Alvear, BA | 5 |
| Montréal, QC | 5 |
| Fortaleza, CE | 5 |
| Lima, Provincia de Lima | 5 |
| Curitiba, PR | 5 |
| Valencia, Comunitat Valenciana | 5 |
| Croydon, England | 5 |
| Dallas, TX | 5 |
| Monterrey, NLE | 5 |
| Rio de Janeiro, RJ | 4 |
| Liverpool, England | 4 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
BenJammin (@bullsandbucks22) reported @Outlook ya'll app is trash, won't even let me reset the Password because it "doesn't meet the requirements". THEN WHAT ARE THE REQUIREMENTS?! Sheesh this is so frustrating, terrible app, terrible platform, terrible problem solving i mean good god.
- Janis Smits (@failfasterson) reported
@alonbrown @Outlook I did setup same account on windows system with O2016HB and it was able to send 100MB attachment. So most likely there could be issue with specific outlook for mac version...
- Owen Blacker (@owenblacker) reported
@scottgal @Outlook That's the thing, I don't want it shrunk down.In those 2 specific cases, I want rid of the 250px space between the date and the calendar and an ability to collapse some of the 400px of message header and 300px of attachments (and to dismiss the 80px a11y message, if poss)
- Daniel Millimet (@dlmillimet) reported
@maibennett @Outlook Never had this issue
- AlkiRagdoll (@AlkiRagdoll) reported
@Microsoft @Outlook @MSN i get multiple SPAM phishing emails a day from Microsoft emails asking me to validate my email/notice of service shut down. Please stop this and ban users doing this.
- ᜊ (@bluetoothwhite) reported
Is Outlook down? @Outlook
- Owen Blacker (@owenblacker) reported
@joehudsonsmall @Outlook Sure. Doesn't mean they're right, tho. It's a Dell XPS 13 9370, only a few years younger than Windows 10The primary issue, from my perspective, is an accessibility thing. I need the OS zoomed to 300% to be able to work comfortably, so the 3840×2160 screen res isn't meaningful
- ʎɐʍollɐפ ʇʇoɔS (@scottgal) reported
@owenblacker @Outlook I still contend the Ribbon is MIcrosoft's biggest UX mistake since Bob. Yet they still can't see beyond it. Hint though, right click and 'use simplified ribbon' to shrink it down.
- 🥰 (@hannahhberlin) reported
@Outlook everytime I try to access outlook, it is giving me an error message. I just access it about 12 hours ago. I know I have a mailbox and a license as it’s from my school. What is wrong with outlook right now??
- Jamie Gold CKD CAPS MCCWC (@JGWellnessDesgn) reported
@Outlook I used Outlook (via 365) on my PC for years. I just downloaded the Mac versions. Have question and problem. Q: How do I request a "read receipt" in the Mac version? P: When I reply to an existing message that I brought over from the PC, it's not applying the signature.
- Mark Amies (@Superfast72) reported
@PostOffice It was, but why should that be an issue? A huge number of people use @Outlook
- Wuaniy (@wuaniy) reported
@Outlook I can send but not receive mails. Please fix it, Microsoft!
- erica (@erica29743655) reported
@Outlook Pay me instead, if I have to resolve an issue that is not my job
- Alexis Menard (@darktears) reported
@stshank @Outlook I wonder if priorities gets conflicted with the fact that they have to address consumers and enterprise with the same app. Still it doesn’t explain why the fundamentals are not working or supported correctly.
- Alon Brown (@alonbrown) reported
@bobfurniss @LeslieO @Outlook Beach ***** can never really be considered user error, rough day or not... :)
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