The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 537 |
| Houston, TX | 377 |
| Philadelphia, PA | 245 |
| Washington, D.C., DC | 244 |
| Seattle, WA | 238 |
| Atlanta, GA | 210 |
| Denver, CO | 202 |
| San Francisco, CA | 149 |
| Indianapolis, IN | 140 |
| Sacramento, CA | 139 |
| Orlando, FL | 132 |
| Miami, FL | 128 |
| Boston, MA | 125 |
| Detroit, MI | 119 |
| Portland, OR | 113 |
| Minneapolis, MN | 106 |
| Brooklyn, NY | 97 |
| Jacksonville, FL | 92 |
| Oakland, CA | 89 |
| Salt Lake City, UT | 83 |
| Littleton, CO | 80 |
| Baltimore, MD | 79 |
| Pittsburgh, PA | 70 |
| Tampa, FL | 64 |
| New York City, NY | 60 |
| San Jose, CA | 60 |
| Tacoma, WA | 47 |
| Reno, NV | 46 |
| Albuquerque, NM | 39 |
| Saint Paul, MN | 39 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Fr. Ryan Rooney (@spinningpadre) reported @RokuSupport Video still freezes on a 4k express for Xfinity and whenever I try to fast forward. Audio remains. How long does a fix take when you’ve known about this issue for almost a month?
- Alexa Kaiser (@alexakaiser) reported
Whoever is airdropping nudes at xfinity live …. Wtf
- Blake Patterson (@BlakePa77984976) reported
.@Xfinity may have the worst customer service of all time. They’ll hang up on you if their work hours have ended and then not solve any of your issues. Great excuse to switch to YouTube TV and get rid of a $300 monthly bill
- ImSoYolofresh (@ImSoYolofresh) reported
@Xfinity I cancelled my serviceWhy was I sent a bill?
- Blake Patterson (@BlakePa77984976) reported
.@Xfinity none of my channels work and your customer service team has had me communicating for hours now. Just horrible
- Alexander S (@alexfirth21) reported
Just don't understand why Comcast can't sell their Hulu shares as promised, and make Vudu as their secondary live TV service...they already have Peaco*ck and Sky. Talk about greed.
- Fredrick Brennan @copypaste@howlr.me 🦝🔣📗 (@fr_brennan) reported
but us home users didn't even have a stable IPv4 address. it didn't seem fair lol.now that there's IPv6 this doesn't matter. i wonder if people like me are part of the reason Comcast's OEM modems have gotten so locked down…whoopsie daisie.
- Snipr (@SniperMartinez_) reported
Well if i can’t play the ******* game cuz my ****** wifi and i know it’s definitely my wifi cuz ****** has been acting up yesterday and today might as well post some clips if i can atleast xfinity get your **** together let the service be good where i am
- TED WINDT III (@TEDWINDT3) reported
Looks like Xfinity Stream is not working again tonight. @XfinitySupport
- Comcast_dontcare (@CaredComcast) reported
@EuphoricFuzion @Xfinity Well we don't care never have but we'll keep the monopoly have a comcastic day
- Is My Xfinity Out Today? (@IsMyXfinityOut) reported
It has been 6 days without an @Xfinity outage. Maybe the high priority crack team of technicians customer service said would monitor my account actually exist.
- Mike (@HFViking55) reported
12 temporary outages and counting just today @comcast @Xfinity, and still not one tech can figure out what’s wrong. They’ve narrowed it to a “plant problem” after the contractors came through and “upgraded” our lines. Can’t wait for AT&T Fiber to finish installing
- ((( ZOMBIE BADGER ))) 🏳️🌈 🇺🇦 🇮🇱 (@ssalty_badger) reported
This, after my Xfinity service randomly **** itself as it does weekly. Reboot modem. Wait. Reboot modem. Wait. Reboot modem. Wait. Reboot modem. Wait. Reboot modem. Wait. Oh. There it goes. Nice when it works!
- Nic (@BathtubSmiles) reported
Upload stuck at 21% guess it won’t be up tonight 🥰🥰🥰Thanks @Xfinity your network sucks
- MTimesfour (@topcoolzone) reported
Hey @nbc & @comcast, @peaco*ck is not working
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