Problems detected
Users are reporting problems related to: online play, sign in and glitches.
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with EA Games:
Sign inThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate EA Games?
2.28 out of 5 4,253 ratings
Thank you!
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 17: Problems at EA Games
EA Games is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
Online Play (44%)
-
Sign in (38%)
-
Glitches (8%)
-
Game Crash (6%)
-
Matchmaking (4%)
-
Hacking / Cheating (1%)
Advertisem*nt
Live Outage Map
The most recent EA Games outage reports came from the following cities:
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo | Sign in | |
 London | Online Play | |
 Hannover | Sign in | |
 Villeneuve-Saint-Georges | Online Play | |
| Oldham | Online Play | |
| Montreuil | Online Play |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
- Chas Allen (@ChasAllen2) reported
I love paying for a game including early access just to watch the "Connecting to Online Services" screen. @EAHelp @Battlefield @BattlefieldComm please fix Error Code: 15:-7A#Battlefield2042 #Battlefield #EA
- HD (@HDwasntHere) reported
@BattlefieldComm @Battlefield @EAHelp Nothing better than losing your Extraction Streak due to an "Error in the Application"
- Cobra_gaming88 (@Cobra_Gaming88) reported
@BattlefieldComm @Battlefield @EAHelp Can you fix the loadout screen in game? Sometime i looses everything and then it is all invissible.
- OkTrevor (@OkTrevorYT) reported
@EAHelp Thanks Seth. I uninstalled and reinstalled and now it works, hopefully the fix will keep that from being a regular occurrence.
- Tee Sean (@sean_tha_savage) reported
@nick_gottwald @EAHelp Reach out to litetoolz on Instagram he'll fix it right away. 👍
- TheDementor_Official (@TheDementorTV) reported
@EAHelp @BattlefieldComm Let us host 60v60 PVE ai already stress tested it with PC an Xbox an was working completely fine with no lag this should be a thing already for people who just want to play with friends in a private matches for fun
- Dominick (@xxinfurnoxx420) reported
@BattlefieldComm @Battlefield @EAHelp So where's the spread issue with the AR's? Or the hit detection being none existent? How about the fact the AI bots "NEVER" revive a downed "player" (only other bots) when playing solo/co-op, what about Sundance's anti armor grenade being under powered? Seem's your missing alot.
- Paul Arys (@PaulArys) reported
@EAHelp Basically I paid for for early play without the benefit of playing really feel scammed! And other than “we will fix it at some point” did not got anything else back from you guys!
- Titas (@Titas94907343) reported
@EAHelp I tried all of the steps mentioned, but it's not working, it continuously shows login failed
- Tee Sean (@sean_tha_savage) reported
@Chasapple @EAHelp Reach out to litetoolz on Instagram he'll fix it right away. 👍
- Tee Sean (@sean_tha_savage) reported
@EvanHeald @EAHelp Reach out to litetoolz on Instagram he'll fix it right away. 👍
- Kante&Chelsea (@dl_hao_samuel) reported
fix your matchmaking. it is a disaster right now. it takes 10 minutes to find an opponent.@EASPORTSFIFA @EAFIFADirect @EAHelp
- $insOf'Liberty' (@leo4ug) reported
@SeanOConnory @EAHelp Still got that matchmaking problem? I get a match every 1 hour & sometimes not even that. Impossible to qualify for wl & by some miracle if i do, same scenario plays out in wl
- Charles (@Chasapple) reported
@sean_tha_savage @EAHelp This they can not as it is a security issue at EA
- XxwarfailxX (@xxwarfailx) reported
@BattlefieldComm @Battlefield @EAHelp I am still getting error 15:-7a it's been 7 days and I have not got to play one match. This is ridiculous.
- IR O 1N I 1N (@SantiagoCC10) reported
@EAHelp Madden 22 fix the shutdowns please 🥺😔
- zulhardy (@zulhardy) reported
@BattlefieldComm @Battlefield @EAHelp I managed to block the range 16.163.61.1 - 16.163.61.255 and I'm no longer connecting to Hong Kong's AWS.Anyone in Singapore facing this issue, create a firewall rule and block all traffic to/from the above range. You will then connect to Singapore AWS instead.
- Jose Realivazquez (@Gizzost98) reported
@BattlefieldComm @Battlefield @EAHelp Fix your ******* game. How ******** am I gonna get glitched out to where I can't be revived by anyone or ******* redeploy and be ******* forced to watch the game from the ******* ground. the beta was 100% better than this "finished product" get your **** **** together
- Skip Burner (@sebasti58207184) reported
@EAHelp fifa 22 still hasn’t worked since I bought it every time I try to start it it give the code 0x87e50007 it been like this for a week please fix it.
- Tyrone Thrax (@ThraxTyrone) reported
@EAHelp It was an error while loading battlefield. It was no load out choice during the game. Jesus do you guys even read your messages.
- Mystic Wolf (@Kelz21Clark) reported
@EAHelp I did that twice but it keep doing the same thing. Even a friend of mine is have the same problem
- Edgar Flores (@byEdFlowers) reported
@BattlefieldComm @Battlefield @EAHelp Im just starting playing conquest and irruption, I cannot stay in the game for more of 2 minutes. For reason unknown it kick me out back to the lobby, no error message is shown. What is happening? It have been happening for 2 days now. Im ps4 with over 200Mb of internet speed
- Raza Rizvi (@syedrrizvi1) reported
@BattlefieldComm @Battlefield @EAHelp I’ve been trying to get in a Hazard Zone for 3 days now with no luck. I thought the patch would fix the issue, no luck. I see online streamers are struggling with the same issue. Why can’t we found Hazard Zone games, it’s stuck at “waiting for players” screen forever…
- Nils_Liverpool (@Nils_Liverpool) reported
@BattlefieldComm @Battlefield @EAHelp After updated yesterday, I found that the game is very laggy during playing.There was no such issue found from my side before.The game was very stable.Please check it out and fix it up as soon as possible.It is unbelievable that the update makes worse rather than before.
- Matt Smethurst (@smetmatt) reported
@NoSleevesGaming getting the failed to retrieve data error code when editing lineup. Any idea of what to do? @EASPORTSNHL @EAHelp
- Bill Prenatt (@PrenattBill) reported
@BattlefieldComm @Battlefield @EAHelp Your game is the biggest pile of **** I have ever played. Still has wonky shooting and can't ever complete a match on ps5 because of the revive glitch. What have you guys fixed in the last week of early access? Seems like nothing. I regret paying full price for this game!
- Tee Sean (@sean_tha_savage) reported
@GummiezTMS @EA @EAHelp Reach out to litetoolz on Instagram he'll fix it right away. 👍
- Strategic_TV (@Hbsniper715) reported
@BattlefieldComm @Battlefield @EAHelp Ant connect to online services fix your stuff please
- Mike Litoris (@berjbeast) reported
@EAHelp can you guys help me figure out why me or none of the other 31 users in my cfm can access the leauge. We can access other leauges. We get an error message saying that "the servers cannot process the request." we are on xbox current gen leauge name is put up or shut up v2
- David Valadez (@David14941) reported
@EAHelp @BattlefieldComm Are the servers down again?!
