More than just an insurance provider, we write warranties to our clients’ exact specifications to provide perfectly tailored cover. Underpinned by A-rated underwriting and delivered with a passion for customer service, our residential warranty business is now one of the UK’s largest and most respected.
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Our Services
At ICW we feel that each and every project and client is unique. From new builds to renovations, large or small scale, we evaluate your project carefully to ensure the right cover is recommended, providing total peace of mind for all parties against the risks involved in construction and real estate investment.
Genuinely customer first
Saying we’re reliable, responsive and robust is easy. Everyone makes promises like that. The difference is, we deliver it. That’s because those simple principles power our business. They are the common heartbeat of all our offices. They set us apart and keep us ahead. They delight our clients and keep our promises. We don’t just say we’re customer-focused, value-driven and quality-led. We genuinely are, every step of the way.
Numbers matter too
More than 12,500 projects currently on cover.
One of the largest suppliers of home warranties in the UK.
1 of only 6 UK National warranty providers to have had their systems and procedures fully certified by the Chartered Trading Standards Institute.
97% of mortgage lenders, based on volume, are served by us.
Rigorous and robust
We have a thorough inspection routine that goes beyond what’s required. All inspections are reviewed by our in-house technical inspectors. This professional team is headed up by our own RICS surveyors, supported by our structural engineers, civil engineers, architects and other staff who hold CIOB recognised qualifications.
The reassuringly legal bit
We are an appointed representative of ES Risks Ltd (FCA reference 565023 refers). We issue policies underwritten by A rated insurers. In choosing ICW for your structural warranty, you can be confident that your insurer has the financial strength to meet their obligations and support you when you need it most. We are also a registered Lloyd’s coverholder and authorised by the FCA (Reference No. 790021). The policy we provide is in turn covered in the UK by the FSCS compensation scheme.
To work with mainstream lenders, ICW are fully certified by the Trading Standards Institute and as part of this compliance, we operate a Consumer Code for New Homes.
Approved Lenders
In order to work with mainstream lenders, ICW holds a class two certification from the Trading Standards Institute and as part of this compliance, we operate a Consumer Code for New Homes. Below are some of our ever growing list of lending partners joining forces with us, making ICW the first choice for construction warranties.
Professional Build Control
We also operate a Consumer Code for new homes to support developers and fulfil their technical requirements.We pride ourselves on going above and beyond for our clients, so although there is substantial guidance from UK build control, our additional support will ensure your home is built to the highest standards.
Download ICW Consumer Code
Get a Quote
With a focus on personal service and building an understanding of the specific needs of each project, we provide a framework of inspections throughout the build that helps achieve the highest standard of construction.
ICW Insurance Services Limited is an Appointed Representative of ES Risks Limited which is authorised and regulated by the Financial Conduct Authority
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